{"id":656,"date":"2026-07-09T12:44:52","date_gmt":"2026-07-09T10:44:52","guid":{"rendered":"https:\/\/hk-handmade.com\/politique-de-confidentialite\/"},"modified":"2026-08-04T15:50:11","modified_gmt":"2026-08-04T13:50:11","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/hk-handmade.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class='hkm-root'>\n<header class='hkm-phero'>\n<p class='hkm-kicker'>Personal data<\/p>\n<h1>Privacy Policy<\/h1>\n<p class='hkm-lead'>What data we collect, why, how long we keep it and how to take back control. Updated 4 August 2026. This English version is provided for information only; in the event of any discrepancy, the French version prevails.<\/p>\n<\/header>\n<section class='hkm-section'>\n<div class='hkm-container'>\n<div class='hkm-prose'>\n<h2>Who processes your data<\/h2>\n<p>The data controller is <strong>BHM EXPORT<\/strong>, a French private limited company (SARL) with share capital of \u20ac60,000, 82 rue Manin, 75019 Paris, Paris Trade and Companies Register 819 429 200, operating the website hk-handmade.com under the trading name HK Handmade.<\/p>\n<p>No data protection officer has been appointed, as this is not mandatory for our activity. For any question, write to <a href=\"mailto:contact@hk-handmade.com\">contact@hk-handmade.com<\/a>.<\/p>\n<h2>What we collect, why and for how long<\/h2>\n<table>\n<thead>\n<tr>\n<th>Purpose<\/th>\n<th>Data<\/th>\n<th>Legal basis<\/th>\n<th>Retention<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Processing and tracking orders<\/td>\n<td>Name, delivery and billing addresses, email, telephone, order details<\/td>\n<td>Performance of the contract<\/td>\n<td>10 years (accounting obligation)<\/td>\n<\/tr>\n<tr>\n<td>Payment<\/td>\n<td>Amount, transaction status, payment identifier<\/td>\n<td>Performance of the contract<\/td>\n<td>13 months with the provider<\/td>\n<\/tr>\n<tr>\n<td>Customer account<\/td>\n<td>Login details, order history<\/td>\n<td>Performance of the contract<\/td>\n<td>Until deletion, then after 3 years of inactivity<\/td>\n<\/tr>\n<tr>\n<td>Replying to your messages<\/td>\n<td>Name, email, content of the message<\/td>\n<td>Legitimate interest in replying to you<\/td>\n<td>3 years after the last exchange<\/td>\n<\/tr>\n<tr>\n<td>Analytics<\/td>\n<td>Pages viewed, browsing path, device, browsing data<\/td>\n<td>Consent<\/td>\n<td>13 months maximum<\/td>\n<\/tr>\n<tr>\n<td>Advertising and campaign measurement<\/td>\n<td>Advertising identifiers, purchase events<\/td>\n<td>Consent<\/td>\n<td>13 months maximum<\/td>\n<\/tr>\n<tr>\n<td>Site security<\/td>\n<td>IP address, connection logs<\/td>\n<td>Legitimate interest in securing the service<\/td>\n<td>12 months<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>We do not collect any sensitive data, and we carry out no automated profiling producing legal effects and no automated decision-making concerning you.<\/p>\n<h2>Your payment card details<\/h2>\n<p>We never have access to your card numbers. Payment is processed directly by our payment provider, which alone handles this data in an environment certified as compliant with the PCI-DSS standard.<\/p>\n<h2>Who receives your data<\/h2>\n<p>We do not sell or rent your data. It is shared only with the service providers needed to run the service, who act on our instructions:<\/p>\n<table>\n<thead>\n<tr>\n<th>Provider<\/th>\n<th>Role<\/th>\n<th>Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Hostinger International Ltd<\/td>\n<td>Website hosting and email delivery<\/td>\n<td>European Union (Cyprus)<\/td>\n<\/tr>\n<tr>\n<td>Stripe Payments Europe Ltd<\/td>\n<td>Payment processing<\/td>\n<td>European Union (Ireland), with possible transfers outside the EU<\/td>\n<\/tr>\n<tr>\n<td>Google Ireland Limited<\/td>\n<td>Analytics, advertising and catalogue distribution<\/td>\n<td>European Union (Ireland), with possible transfers outside the EU<\/td>\n<\/tr>\n<tr>\n<td>Carrier<\/td>\n<td>Parcel delivery<\/td>\n<td>France<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Your data may also be disclosed to an administrative or judicial authority where the law requires it.<\/p>\n<h2>Transfers outside the European Union<\/h2>\n<p>Some of our providers belong to groups with entities established outside the European Union, notably in the United States. These transfers are governed by the safeguards set out in Chapter V of the GDPR: the European Commission\u2019s standard contractual clauses and, where applicable, an adequacy decision.<\/p>\n<h2>Your rights<\/h2>\n<p>You have the following rights over the data that concerns you:<\/p>\n<ul>\n<li><strong>Access<\/strong>&nbsp;: obtain a copy of your data.<\/li>\n<li><strong>Rectification<\/strong>&nbsp;: correct inaccurate or incomplete information.<\/li>\n<li><strong>Erasure<\/strong>&nbsp;: request deletion, subject to our legal retention obligations.<\/li>\n<li><strong>Restriction<\/strong>&nbsp;: freeze the use of your data while a dispute is examined.<\/li>\n<li><strong>Objection<\/strong>&nbsp;: object to processing based on our legitimate interest.<\/li>\n<li><strong>Portability<\/strong>&nbsp;: receive your data in a structured, machine-readable format.<\/li>\n<li><strong>Withdrawal of consent<\/strong>&nbsp;: at any time, without affecting what was done before.<\/li>\n<li><strong>Instructions after death<\/strong>&nbsp;: decide what happens to your data after your death.<\/li>\n<\/ul>\n<p>To exercise these rights, write to <a href=\"mailto:contact@hk-handmade.com\">contact@hk-handmade.com<\/a>. We reply within one month, which may be extended by two months if the request is complex. Proof of identity may be requested in case of reasonable doubt.<\/p>\n<h2>Complaints<\/h2>\n<p>If you believe the processing of your data is not compliant, you may lodge a complaint with the French data protection authority, the Commission nationale de l\u2019informatique et des libert\u00e9s: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 \u2014 <a href=\"https:\/\/www.cnil.fr\" rel=\"nofollow noopener\" target=\"_blank\">www.cnil.fr<\/a>.<\/p>\n<h2>Security<\/h2>\n<p>The site is served entirely over HTTPS. Administrative access is restricted and passwords are stored in encrypted form. Our payment and hosting providers apply their own technical and organisational measures.<\/p>\n<h2>Cookies<\/h2>\n<p>The trackers placed during your visit, their purpose and their duration are detailed in our <a href=\"https:\/\/hk-handmade.com\/en\/politique-cookies\/\">cookie policy<\/a>. You can change your choices at any time from that page.<\/p>\n<h2>Changes to this policy<\/h2>\n<p>This policy may be amended to reflect legal or technical changes. The date of the last update appears at the top of the page.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Donn\u00e9es personnelles Politique de confidentialit\u00e9 Quelles donn\u00e9es nous collectons, pourquoi, combien de temps nous les gardons et comment reprendre la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"hkv2-document","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"full-width-container","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wpai_generated_summary":"","footnotes":""},"class_list":["post-656","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/pages\/656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/comments?post=656"}],"version-history":[{"count":1,"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/pages\/656\/revisions"}],"predecessor-version":[{"id":817,"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/pages\/656\/revisions\/817"}],"wp:attachment":[{"href":"https:\/\/hk-handmade.com\/en\/wp-json\/wp\/v2\/media?parent=656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}